Video: How can Business Owners and Customers in Israel both always be right?

I know you all know the saying “The Customer is Always Right”. Well that saying may apply in other parts of the world, but it doesn’t exactly work that way in Israel. Then again the idea that the Business Owner works for you and values your business is not always the case either.

Truth be told it should work that way and if you, as a business owner, can work that way and be successful, you would no doubt be successful anywhere else in the world.

One of the things you need to have as either a business owner or a customer is patience.

Imagine a customer comes into your store and is driving you crazy, asking you a million questions, touches everything and then walks out w/o buying anything. Now I know how this can be annoying, but imagine if you keep a smile on your face. Imagine if you treat this customer as if he is a billionaire. That is the mindset you should always have. Even if the customer walks away without buying anything all is not lost. You had the perfect situation and a FREE lesson in working on your patience and customer care. Try it, you’ll like it!