No-Risk Leverage for All Your Marketing Activities
ByOne simple way to gain quick leverage in your marketing is to focus the right message to the right customer. Consistently.
I know that sounds very obvious, but look around you and at your own company: Is it done?
A useful tactic is to create a handful of customer profiles, or ‘sketches’ of different types of customers. You can then articulate the right messages to the right people in the right way at the right time.
How do you create customer profiles? Use the following three questions as your guide:
- What are the REASONS that people buy your type of product or service? What are their desired results? Make sure you understand the logical reasons as well as the emotional and psychological satisfactions people want.
- When people think about your products and services, what are some common CONCERNS they have? Assumptions they make? Misconceptions? Fears? Worries? Questions?
- The third question helps you add dimension to your answers to the first two.
Think of factors such as geography, age, past experience, price range, how they found you, marital status and so on. Which of these or similar factors may influence either the REASONS someone would want to buy from you and or the CONCERNS they are likely to have (beliefs, worldview) about buying your products and services?
Once you’ve answered these questions, you should be able to create four or five common customer profiles.
Now that you have the profiles:
- It’s likely that one or two of them represent more value for your company than the others. The old 80-20 rule. Separate those out for special attention.
- For each profile, but especially for the one or two that represent significant opportunity, ask: How can we optimize our marketing and sales processes to better appeal to the hearts and minds of customers within this profile?
Let me know your results.
Reply if you have any questions.
Finally, answer a short survey and get a free 15 minute consultation as a thank you: http://www.dovgordon.biz/more-customers.html
Dov Gordon
+972-2-992-0396
No related posts.
Related posts brought to you by Yet Another Related Posts Plugin.
