Customer Service In Israel… Is there a word in Hebrew for Customer Service?
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The general attitude when going shopping in Israel or with any of the government services is that they are doing you a favor for having you shop by them or to get help from them even though the taxes we pay are one of the highest if not the highest in any "democratic" nation. In our customer service section of this blog we will highlight great customer service stories (they do exist) here in Israel as well as those stories which may make you twinge in horror while nodding your head up and down. Don't worry, for any of the bad stories we won't mention any names. We will also post ideas on how companies/businesses can make their customer service better. We will share motivational stories of customer service around the world to help inspire you. If you want your business in Israel to succeed and if you really want to separate yourselves from your competition, you will make your customers scream out in joy for how well you take care of them. It is one of the real secrets to success in any business.
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